Documentation

Frequently Asked Questions

Straight answers about support targets, billing, and product scope.

Do I need to know Jupyter to use InkRider?

No. InkRider uses the notebook model (cells, run, output) but you can learn it in minutes. Start with Notebook Basics if you have never used a notebook before.

If you already use Jupyter, read Already Use Jupyter? Meet InkRider for a fast overview of what is different.

What is anchoring?

Anchoring links a cell's output to a specific location in your Word document. When you re-run the cell, that region updates automatically. See Cell Anchoring.

Where are my notebooks stored?

By default, notebooks are stored in your browser (IndexedDB). You can also embed them inside the .docx file so they travel with the document. See Embedding Notebooks in DOCX and Virtual Filesystem.

What is InkRider?

InkRider is for writing Python-driven content directly into Word documents.

The core workflow is simple: run code in the add-in, review the output, and use it in the document you are already editing.

Does InkRider ship with AI features right now?

No.

What Python runtime does InkRider use?

InkRider currently uses JupyterLite for in-browser execution.

Which Word clients are supported?

InkRider is designed for:

  • Word for Windows
  • Word for Mac
  • Word Online

Do I need a separate local Python install?

No. The current setup runs in the browser, so you do not need a separate local Python install just to use InkRider.

What does the paid plan actually buy?

Paid plans are the commercial version of the InkRider workflow plus the corresponding account and billing support.

Do you offer a free trial?

Only if the trial is configured in Lemon Squeezy and shown in the hosted checkout.

Who handles checkout and payment details?

Lemon Squeezy handles checkout, tax, invoicing, renewals, and payment method collection for paid subscriptions.

InkRider stores the account and subscription state it needs to provision access and support the customer, but not full payment card details.

Where do I go for billing questions?

Use the subscription page if you are signed in and need to review the current account state.

Email support for account-specific billing questions. Email sales for team or procurement discussions.

What should I send in a support request?

Send:

  • the email on the account
  • the Word client involved
  • what you were trying to do
  • what happened instead
  • any error text or screenshot that helps reproduce the issue

Do you offer live chat or a community forum?

Not at the moment.

Support is handled through documentation and direct email.